Kissmetrics helps you acquire and retain customers by tracking and analyzing your website visits. CallRail's integration with Kissmetrics provides data on what page or actions prompts visitors to call your business.
Getting started
To match visitor’s sessions with calls, this integration requires:
-
Visitor tracking and your JavaScript snippet installed on your website
-
Your Kissmetrics API key from your Kissmetrics account
CallRail’s integration with Kissmetrics is at the company level. Each company in your account will need the integration enabled.
Integrating with Kissmetrics
- Select the Integrations icon on the left navigation bar.
- Select Kissmetrics from the list of integrations.
- Choose the company where you’d like to set up this integration.
- Enter your Kissmetrics API key. You can find this key on your settings page in Kissmetrics.
- Click Save to activate your integration.
YourCallRail data in Kissmetrics
Phone calls appear in Kissmetrics as a “Called in” event. These events show alongside your website visitor’s other events, such as web page views.
Deactivating Kissmetrics integration
Deactivating this integration will prevent phone calls from reporting in your Kissmetrics account. We will save your integration credentials in case you reactivate your integration again.
- Select the Integrations icon on the left navigation bar.
- Select Kissmetrics from the list of integrations.
- Choose the company where you’d like to set up this integration.
- Select Deactivate Integration on the right side of the page.