You can build an integration between CallRail and your Magento account that uses your phone calls to create and categorize leads and opportunities in Magento. While CallRail does not have a native integration with Magento, you can build an integration through Zapier that pushes your calls to Magento.
In order to build this integration, you'll need an active Zapier account first. Zapier is a subscription-based service that allows you to integrate software without writing any code. Using Zapier in with CallRail allows you to push your call data to third-party software like Magento.
Using Zapier to Integrate with Magento
The steps outlined in our Zapier help article are applicable to any third-party integration, including Magento. First, you'll need to follow the article's instructions for giving Zapier access to your CallRail and Magento accounts so a Zap can be created between them.
Once Zapier has access to the necessary platforms, you can use the rest of the help article's steps to create a Zap between CallRail and Magento. Your CallRail data can be shown in Magento in numerous ways based on your personal preference.