Keep Website Phone Number Unchanged but Still Track Phone Activity
I was wondering if we could keep the Website Phone Number Unchanged but Still Track Phone Activity. I did see that CallRail has a main article on this but it's more about editing the website coding or modifying attribute data:
https://support.callrail.com/hc/en-us/articles/5711492051085-Preventing-a-number-from-swapping-on-a-website
Did scroll through and saw a lot of posts but nothing concrete
That's cool and all but some companies have third parties doing their website editing.
It would be cool if there was a feature where the displayed business phone number doesn't change but I guess a unique number is used to track it behind the scenes on CallRail
1
Comments
Hello Mir,
Happy to provide some clarity here! CallRail can only track calls made to your tracking numbers housed within your CallRail account. If you own a phone number outside of CallRail that you would like to track calls for, and would like the number to remain visible on your website for visitors, you can port the number into CallRail following the steps outlined HERE.
If you have any additional questions please feel free to each out to our amazing support team at 888-219-2787.
Please sign in to leave a comment.