Janice Glessner

1. Community
2. Product Ideas
3. Enhance Automated Response feature with conditional logic for better control

Yes - I need this as well.  The automated text response is hugely beneficial - but only if we can specify to which number (and when) this goes out.   In my case - if a person does NOT press 1 for s...

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1. Community
2. Product Ideas
3. Lead Center option for auto "move to reviewed"

We have the same issue and the active items are very overwhelming.  We've stopped trying to keep up. CallRail needs to at least give admins the option to make this automatic if desired.  

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