How to grant CallRail access to your Google Analytics account

This article details how to grant a member of CallRail's support team access to your Google Analytics account. If you are having trouble creating a goal or if you can't view your calls in Google Analytics, our support team can help you troubleshoot with temporary access to your Google Analytics account.

Granting access to Google Analytics

1. First, submit a ticket to our support team to provide some details on what you would like us to troubleshoot.
2. Next, we will provide an email address for you to add to your Google Analytics account.
3. Log into your Google Analytics account.
4. Select the Admin button at the bottom of the page.
   
5. Select the Account, Property, and View linked to your CallRail account.
   
   
6. Add the email address we've provided at the Property level by clicking Account Access Management in the "Account" column.
   
   
   
   
7. Type in the email address we've provided, choose "Read & Analyze," then click "Notify this user by email" to notify the email address you've added.
8. Select Add.
   
9. After you've added the email address to your Google Analytics account, reply to your open CallRail support ticket to confirm that you've added us.