Nakita

Official comment

1. Community
2. Call Tracking
3. GA4 phone_call Duplication

Hello Rachel!  Thank you for posting, and welcome to CallRail Support Community!  Based on your question, it looks like call data is funneling in through two different sources. I would also check t...

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1. Community
2. Product Ideas
3. Quick Block

Hi Bruce,  Thank you for your input. I agree that this feature would be beneficial to our customers. Once our product team provides an update on this feature request, we will let you know! Thanks a...

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1. Community
2. Product Ideas
3. Add Reporting for which Missed Calls were Returned

Hi Bruce!  Thank you for your feedback and for providing an excellent use case example. In the case that you brought up, I believe the workaround would be best for tagging the most recent missed ca...

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Official comment

1. Community
2. Lead Center
3. Lead Center - Do you need phone tree setup to use Lead Center

Hello Judy!  Thanks for reaching out in the CallRail Support Community.  You may forward tracking numbers to a call flow that routes to Lead Center Agents, but it's not mandatory. You can choose to...

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