Thomas Hall
Activity overview
Latest activity by Thomas Hall-
Thomas Hall created a post, Swap Not Working on Button with Forwarding Number
I have a situation where my client websites need to use buttons instead of links to call some 3rd party scripts. I have this code: <button onclick="window.open('tel:4067216109', '_self');" class=...
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Thomas Hall created a post, Why as my Tracking Number Down over 24 Hrs Costing Client Thousands of Dollars?
Yesterday I got a call from a client. He told me the number on his Google Business Listing was not working and when called, there was some scripted "Verizon" message. Upon looking into it further, ...
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Thomas Hall created a post, Form Tracking Fails w/ Pop Up Blockers
I have 60 clients using the external form feature, as seen here https://www.abcautocare.com/estimates/ Yesterday I got a call from a client to tell me that the form could not be submitted with a po...
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Thomas Hall commented, That's a great answer and totally understandable. Thank you.
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Thomas Hall created a post, AnsweredWhy Do I Need a Call Pool for a Website?
I had a client ask a question that I did not have an answer. I hope someone here can answer this question. When setting up a new company, the process involves determining where the number(s) will b...
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Thomas Hall created a post, AnsweredCan Someone Explain the JS <script> tags?
I have attached a screen shot of the source code for a clients website. Highlighted in white is the script tag provided by CallRail that I insert in my page. I am curious to know what the other scr...
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Thomas Hall commented, Thank you Robin, I wonder why in the world it does not work on my version of Firefox.I hope the Tier 2 team can be of some help to me.
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Thomas Hall commented, I would be curious, and grateful if anyone reading this would throw up a similar screenshot as that attached. It shows my version of Firefox, and the telephone number that should have been swapped ...
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Thomas Hall commented, Hi Robin, I have been using CallRail for over a year with 30+ companies. I have also tried all you suggested, to no avail. I would be happy to talk with Level 2 support to resolve this. I don't thi...
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Thomas Hall created a post, AnsweredWhy Does CallRail NOT Work in Firefox?
I have been using CallRail for quite a while aware that numbers would not swap in the Firefox browser. As Firefox users are low, I did not concern myself too much with this consideration. But now, ...
