Michael Primus
Activity overview
Latest activity by Michael Primus-
Michael Primus commented, I give up. Call Rail is not for me.
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Michael Primus created a post, More problems
I have had trouble with my tracking numbers not ringing properly. I just saw a thread on a lawyer FB group with others experiencing the same. Some think the trouble occurs when the inbound call c...
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Michael Primus commented, Benjamin, I have had issues where calls to the tracking numbers do not ring thru to my office. Make sure there is someone available and then call all your tracking numbers from your cell phone and...
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Michael Primus commented, I have 13 tracking numbers, called all of them from my cell. 9 rang in my office but 4 did not. On the caller end, the phone just rings. On the receiver end, no call. After several rings the vo...
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Michael Primus commented, Yup, I sure do. I thought it was my VOIP system so I had a tech go thru that and update several things that hoped were the problem but that wasn't the problem. It's a Call Rail issue.
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Michael Primus commented, I thought our problem had to do with our VOIP system but that does not seem to be the problem. We just have calls where it does not ring and goes to vm.
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Michael Primus created a post, AnsweredAnyone using Conversation Intelligence care to share about your experience?
I have not tried it yet.
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Michael Primus commented, We had a tech go over our VOIP system and it appears much or our problems were caused by our phone system configuration but I want to watch things for awhile to be certain.
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Michael Primus commented, I use VOIP phones thru Goto. Ashley?
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Michael Primus commented, Not yet. Is there a webinar or something? It's a new feature in the last month or so.