Michael Primus
Comments
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Yup, I sure do. I thought it was my VOIP system so I had a tech go thru that and update several things that hoped were the problem but that wasn't the problem. It's a Call Rail issue.
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I give up. Call Rail is not for me.
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Benjamin, I have had issues where calls to the tracking numbers do not ring thru to my office. Make sure there is someone available and then call all your tracking numbers from your cell phone and...
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I have 13 tracking numbers, called all of them from my cell. 9 rang in my office but 4 did not. On the caller end, the phone just rings. On the receiver end, no call. After several rings the vo...
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I thought our problem had to do with our VOIP system but that does not seem to be the problem. We just have calls where it does not ring and goes to vm.
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We had a tech go over our VOIP system and it appears much or our problems were caused by our phone system configuration but I want to watch things for awhile to be certain.
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I use VOIP phones thru Goto. Ashley?
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Not yet. Is there a webinar or something? It's a new feature in the last month or so.
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I'm Michael Primus and I am a lawyer in northern California. I use CR for a tracking numbers used in direct mail and call recording. I jumped on here looking for a description of the new thumbs u...
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Glad I saw this. We are having the same problem. We do not use lead center but our tracking numbers just don't work some of the time. They go straight to vm. I thought it must be our phone syste...