Unbounce OAuth Update

Unbounce is changing the way their OAuth token works for apps like CallRail, which integrates with Unbounce. This change will require some customers to take steps within CallRail to update the integration to ensure it continues to function as expected.

What action is required?

If you are using the Unbounce integration, the update is straightforward. Due to the nature of the Unbounce OAuth update, you will need to deactivate and reactivate the Unbounce integration within CallRail before 9/12/2022.

If your account is affected by this change, you should receive an email communication from CallRail explaining the next steps laid out in this guide.

How can I tell which companies I have integrated with Unbounce?

  1. Select the Settings icon on the left navigation bar.

  2. Select Integrations at the top of the page.

  3. Select Manage in the left menu.

  4. Select the All Integrations filter at the top of the page. Select Unbounce.

  5. Select the Gear icon next to the company you'd like to edit.

Deactivating and Reactivating Unbounce integration

Follow these steps to quickly deactivate and reactivate the Unbounce integration.

  1. Select the Settings icon on the left navigation bar.

  2. Choose the company where you'd like to deactivate the integration.

  3. Select Integrations at the top of the page.

  4. Choose Unbounce from the list of integrations.

  5. Select Deactivate Unbounce on the right side of the page. The page will reload.

  6. Navigate back to the Unbounce integration page (if needed).

  7. Select Authorize. This will take you to Unbounce’s website, where you will be asked to authorize CallRail to use data from your Unbounce account.

  8. The integration will change from Deactivated to Active.

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