Unbounce is changing the way their OAuth token works for apps like CallRail that integrate with Unbounce. This change will require some customers to take steps within CallRail to update the integration to ensure it continues to function as expected.
What action is required?
If you are using the Unbounce integration, the update is straightforward. Due to the nature of the Unbounce OAuth update, you will need to disable and re-activate the Unbounce integration within CallRail before 9/12/2022.
If your account is affected by this change, you should receive email communication from CallRail explaining the next steps laid out in this guide.
How can I tell which companies I have integrated with Unbounce?
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Click the Settings icon on the left navigation bar.
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Click Integrations at the top of the page.
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Click Manage in the left menu.
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Click on the All Integrations filter at the top of the page. Select Unbounce.
- Click the Gear icon next to the company you'd like to edit.
Disabling and Re-Activating Unbounce Integration
Follow these steps to quickly disable and re-activate the Unbounce integration.
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Click the Settings icon on the left navigation bar.
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Choose the company where you'd like to disable the integration.
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Click Integrations at the top of the page.
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Choose Unbounce from the list of integrations.
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Click Disable Integration on the right side of the page. The page will reload.
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Navigate back to the Unbounce integration page (if needed).
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Click Authorize. This will take you to Unbounce’s website where you will be asked to authorize CallRail to use data from your Unbounce account.
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The integration will change from Disabled to Active.
