Lead Center Basic Demo
Robin
Community manager
If you're looking for a quick and simple Lead Center demo, this is your video. Below the video, there are timestamps for each section of the demo with helpful articles for more detail.
0:00 - 0:37 : Intro
0:38 - 1:15 : Microphone Permissions & Setting up Desktop Notifications
1:16 - 1:35 : Check audio settings
1:36 - 1:45 : Update company selection
1:46 - 1:50 : Going online
2:50 - 3:26 : The interaction panel, contact panel
5:56 - 6:44 : Texting
6:45 - 7:45 : Inbound calls
7:46 - 8:36 : Chat widget
8:37 - 9:09 : Team View
9:10 - 9:24 : Agent settings
9:25 - 9:51 : Team settings
9:52 - 10:49 : Setting up a queue
10:50 - 11:27 : Billing
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