Milo

1. Community
2. Form Tracking
3. Form Tracking on a Wix Site

Hi Brady, Thank you for posting here in Community. Unfortunately, we don't offer form tracking on Wix sites. We can only track phone calls and text messages to your tracking numbers. We apologize f...

• View comment
• Created September 18, 2023 20:25
• 0 votes

1. Community
2. General Information
3. No Warning about texting registration issue

Hi Brooklyn, Thank you for your post. We're very sorry you're experiencing delays with being 10DLC compliant. We're committed to getting everyone registered as quickly as we can. I see you have a t...

• View comment
• Created September 18, 2023 20:16
• 0 votes

1. Community
2. General Information
3. No Warning about texting registration issue

Hi Arnette, Thanks for your post here in the community. I'm very sorry you're experiencing an issue with texting. We are committed to ensuring your account complies with the new 10DLC regulations. ...

• View comment
• Created September 15, 2023 15:30
• 0 votes

1. Community
2. Call Tracking
3. Multiple Phone Numbers on the website

Hi Paul, Thanks for your post in the community. You can have multiple numbers swapped on your website by setting the swap target per location. Ex. If you have a website pool for Florida and one for...

• View comment
• Created September 13, 2023 21:59
• 0 votes

1. Community
2. General Information
3. No Warning about texting registration issue

Hi Terry, Thank you for posting your concerns here. We apologize for the inconvenience and delays in registering your account to comply with the new 10DLC regulations. You're now fully registered w...

• View comment
• Created September 11, 2023 17:45
• 0 votes

1. Community
2. Lead Center
3. "UK Calling Issues with Call Rail Account - Need Assistance"

Hi SastaTareen, We appreciate your patience! Your ticket with Tier 3 is being addressed, and our engineers have reached out to you on that ticket with a response as to why UK calling isn't working....

• View comment
• Created September 11, 2023 17:12
• 0 votes

1. Community
2. General Information
3. No Warning about texting registration issue

Hi, First Care Women's Health, I appreciate your patience! I've scanned our incoming form submissions and found a form you submitted on Tuesday. It's currently in the queue to be processed. We unde...

• View comment
• Created September 08, 2023 18:44
• 0 votes

1. Community
2. General Information
3. No Warning about texting registration issue

Hi, First Care Women's Health, I'm sorry you're experiencing text messaging issues due to the new 10DLC regulations. Communication regarding registrations needing to be submitted before Sept. 1st w...

• View comment
• Created September 08, 2023 18:12
• 0 votes

1. Community
2. Product Ideas
3. Single authentication to salesforce for multiple companies in Call Rail

Hi Mehul, Thank you for contacting Support! Unfortunately, this is a Salesforce limitation. The app allows five unique approvals per user. After a fifth approval is made, the oldest approval is rev...

• View comment
• Created September 05, 2023 19:40
• 0 votes

1. Community
2. Call Tracking
3. Website Pool Question

Hi Shahar, Thank you for reaching out to support. You can check to make sure your website pool is working as expected by following the steps below: 1. Visit your website from an incognito window; i...

• View comment
• Created September 05, 2023 18:34
• 0 votes