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Lead Center
Managing Agents and Teams
Managing Agents and Teams
Learn how to manage your agents and teams. Teams help organize your agents based on their roles, functions, schedules, or other factors.
Setting up Agent Voicemail
Creating a New Lead Center Agent
Adding and Removing Agents from Lead Center
Lead Center Agent Permissions
Setting Your Agent Availability
Creating Teams in Lead Center
Team View in Lead Center
Team View Statistics
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5711661719693-Getting-Started-with-Call-Tracking
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Call Tracking
Getting started with Call Tracking
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5712053371277-Getting-Started-With-Lead-Center
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Lead Center
Getting started with Lead Center
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5711640220045-Getting-Started-with-Form-Tracking-
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Form Tracking
Getting started with Form Tracking
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5712030481165-Getting-Started-with-Conversation-Intelligence
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Conversation Intelligence
Getting started with Conversation Intelligence
lead center,javascript,integrations