Managing Agents and Teams
Learn how to manage your agents and teams. Teams help organize your agents based on their roles, functions, schedules, or other factors.
https://callrailsandbox.zendesk.com/hc/en-us/articles/5711661719693-Getting-Started-with-Call-Tracking
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Call Tracking
Getting started with Call Tracking
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5712030481165-Getting-Started-with-Conversation-Intelligence
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Conversation Intelligence
Getting started with Conversation Intelligence
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5711640220045-Getting-Started-with-Form-Tracking-
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Form Tracking
Getting started with Form Tracking
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https://callrailsandbox.zendesk.com/hc/en-us/articles/5712053371277-Getting-Started-With-Lead-Center
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Lead Center
Getting started with Lead Center
lead center,javascript,integrations