CallRail offers two unique reports for healthcare customers. These reports work based off a tag named Schedule booked. This tag is available as a healthcare service tag. If this tag is not applied, Patient bookings shows an empty table and Patient attribution shows "–" in the column.
Patient bookings
This report filters the call log to only show calls tagged Schedule booked.
To find it, navigate to Activity → Calls. Patient bookings will be after the Call log.
Patient attribution
This report shows Call attribution with a Schedule booked column, so each source shows total calls, qualified calls, and calls that turned into a booking.
To find it, navigate to Reports → Acquisition. Patient attribution will be right after Call attribution.