Using the Mark as Spam button for calls will remove the call from your call log and from your reports. It will also "challenge" the caller in the future.
The next time they dial your tracking numbers, they will hear an automated message that says, "Please press 1 to connect to your call".
Learn more about how CallRail prevents spam.
Mark a call as spam
You can access the Mark as Spam button from the caller's timeline:
- Select Analytics on the left navigation bar.
- Navigate to your company's call log by clicking Activity.
- Select the Timeline button for the caller you'd like to mark as spam.
- Select the Mark as Spam icon next to the call in question.