CallRail Support is here to help you get the most out of your CallRail account. If you have questions or run into technical issues while using CallRail, feel free to contact us.
Regular Support Hours
CallRail Support is available to assist you Monday through Friday from 8:30 a.m. to 7 p.m. EST.
During business hours, we provide assistance via live chat, phone, and tickets, all of which can be accessed by clicking Contact Us on any page of the Help Center. If you are looking to get some recommendations and best practices from other CallRail users, check out the CallRail Community!
Should you need assistance outside of these hours, you can submit a ticket online, and our Support team will follow up with you during regular business hours.
Holiday Support Hours
CallRail Support will be closed on the following days:
- New Year's Day- 01/01/2025
- Martin Luther King Jr. Day (MLK Day)- 01/20/2025
- Memorial Day- 05/26/2025
- Juneteenth- 06/19/2025
- Independence Day- 07/04/2025
- Labor Day- 09/01/2025
- Thanksgiving- 11/27/2025
- Day after Thanksgiving- 11/28/2025
- Christmas Eve- 12/24/2025
- Christmas Day- 12/25/2025
- New Year's Eve- 12/31/2025
Should CallRail Support be closed for any other reason, a notice will be put on the home page of our Help Center.