Support Operating Hours

CallRail Support is here to help you get the most out of your CallRail account. If you have questions or run into technical issues while using CallRail, feel free to contact us.

Regular Support Hours

CallRail Support is available to assist you Monday through Friday from 8 a.m. to 8 p.m. EST.

During business hours we provide assistance via live chat, phone, and tickets, all of which can be accessed by clicking Contact Us on any page of the Help Center. If you are looking to get some recommendations and best practices from other CallRail users, check out the CallRail Community!

Should you need assistance outside of these hours you can submit a ticket online and our Support team will follow up with you during regular business hours. 

Holiday Support Hours

CallRail Support will be closed on the following days:

New Years Day - January 2, 2023.

MLK Jr. Day - January 16, 2023.

Memorial Day - May 29, 2023.

Juneteenth - June 19, 2023.

4th of July - July 4, 2023.

Labor Day - September 4, 2023.

Thanksgiving Day - November 23, 2023.

Day after Thanksgiving - November 24, 2023.

Christmas Eve - December 22, 2023.

Christmas Day - December 25, 2023.

New Years Eve - December 29, 2023.

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CallRail Support Hours
Weekdays 9:00am - 9:00pm EST