Hunter Nelson
President, Tortoise and Hare Software. A marketing agency serving the technology sector. SaaS, MSPs, Cybersecurity. https://tortoiseandharesoftware.com/
Activity overview
Latest activity by Hunter Nelson-
Hunter Nelson created a post, Possible to import form submission into CallRail from Zapier or 3rd party source?
Hi there, I have a chat provider that can send lead data via webhook to Zapier. I'm wondering if there is a way for me to send data into CallRail as a form submission via Zapier. Right now it see...
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Hunter Nelson created a post, Contact Level Thumbs Up And Thumbs Down Gone?
Hey - I was tagging some calls today and saw that the contact level thumbs up and thumbs down feature seems to be gone. Is this a bug or did CallRail do away with this feature?
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Hunter Nelson created a post, Sending 3rd Part Chat Data To CallRail
Hi there, I have an interest in sending 3rd party chat transcripts to CallRail along with some attribution data like gclids. I’m wondering what the best way to go about this would be. Is there a ...
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Hunter Nelson commented, This is still a burning problem for me. One of my clients has 1500 calls this month, the overwhelming majority of them are customer calls and not relevant to what I'm doing for marketing/lead gen....
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Hunter Nelson commented, That seems a little short-sighted to willfully ignore an integration with the largest B2B social media platform. Especially when there's a potential first-mover advantage to be had, but I guess it ...
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Hunter Nelson commented, Just checking back in on this, any updates?
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Hunter Nelson created a post, Missing Call Attribution Due To Segmenting Of Phone Numbers By Traffic Channel?
Hi there, I'm having a call that is showing as a direct visit call, but I have been able to trace back to an ad click on a Google Ads campaign. This particular client has a little bit of a differ...
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Hunter Nelson created a post, High Volume Of Robocalls
I'm getting a high volume of robocalls on some of my client's Google Business listings. They happen 1-2 times per day. The contact name is always listed as "unavailable" and they hang up in 40 sec...
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Hunter Nelson commented, I tried using the qualified status a little bit in a couple of accounts. I noticed that the qualified status applies to contacts and can't necessarily be used to filter out calls. For instance, i...
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Hunter Nelson commented, I saw that in another community post, but I'm not a huge fan of that approach. I like to use that only on leads as it helps me glean which calls were leads faster and then use it to track qualific...