Hunter Nelson
President, Tortoise and Hare Software. A marketing agency serving the technology sector. SaaS, MSPs, Cybersecurity. https://tortoiseandharesoftware.com/
Posts
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Bulk Call Tagging From The Main Activity Screen
I would really love to be able to tag calls in bulk. The main use case I have for this is to be able to bulk tag calls that are less than 60 seconds. My customers tend to get a high volume of call...
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CallRail Integration - Prevent Creating A Deal
I was wondering if it's possible to only create contact records with the CallRail Integration. I don't want to create deals when a new contact is generated from CallRail as most of the calls that ...
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Please uglify production scripts for better site performance
It's a best practice to do what's known as "uglifying" scripts before they are released into production environments. Basically this just means that the scripts are compressed and minified before ...
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Answered
LinkedIn Ads Integration
Any info on when a LinkedIn ads integration might be coming? Or some tips on how to send call conversions over to LinkedIn Ads?
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Ability To Add Call Values In Bulk Or From The Main Call Screen
Every month I go through a conversion adjustments exercise which requires assigning values to leads. As lead volume has increased it has become very cumbersome to have to manually click into each ...
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Answered
Integration Connection Notifications
Hey there, At some point this month my Google Ads integration lost connection and needed to be re-authorized. Nothing out of the ordinary as this happens with integrations from time to time. The ...
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Exclude Phone Numbers From Tracking, Without Blocking Them?
So I'm doing some call tracking for an IT company. The IT company has their sales and support numbers all going to the same place so we get a high volume of calls that come in from existing custom...
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Answered
How To Get The Proper Timestamp From Google Ads Conversions?
Hi there, So I've been listening to some calls through the software and have identified some calls that I would like to retract as conversions, but I'm having trouble getting the timestamp. I hav...
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Regular Expression For Google Analytics Conversions For Repeat Callers?
I've configured a first time caller goal in Google Analytics per the instructions on this page using the regular expression: .*Call-01 I was wondering if the team had a regular expression handy to ...
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Any way to retrieve GCLIDs from call rail dashboard?
I'm wondering if it's possible to retrieve GCLIDs or other identifiers from call rail dashboard. I'd like to be able to listen to calls in the dashboard and then find the calls that are junk and u...