End of support for WordPress First Party Mode

Due to recent changes implemented by WordPress, we will no longer be offering our First Party Mode in the Settings of the CallRail Plugin beginning December 14th, 2022. Moving forward, the JavaScript snippet will be served from CallRail.com rather than your personal domain. 

What does this mean?

If you installed the JavaScript snippet using the WordPress plugin and enabled First Party Mode, you will be impacted by this change. Once first-party mode is deactivated, the JavaScript snippet will be served from callrail.com, and certain ad blockers may block our script from running for visitors using those ad-blockers.

What do I need to do?

You don't need to take any action. Once you update to the new WordPress version, if you were using the first-party mode setting, it will be automatically removed.

 If you want to test the change in advance or check to see if you were using First Party Mode, you can log into your WordPress admin site.

  1. Within Wordpress, select Settings in the left menu.

  2. Then click CallRail.

  3. Uncheck Enable As First Party Script.

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If you have any additional questions, please reach out to support, we'd be happy to help.

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