Add call tracking to your Squarespace website to determine which marketing sources drive calls and texts to your business. When a customer navigates to your website, we'll swap in the tracking phone number associated with their marketing source. You can track calls on your Squarespace website using source tracking numbers or a website pool to include session-level data.
Learn more about the differences between source and visitor-level call tracking.
Getting started
You'll need to have a Business or Commerce plan in Squarespace to use this feature.
There are a few important details you’ll need to know before you get started with dynamic number insertion:
- Dynamic number insertion detects multiple number formats, including:
111-222-3333, 111.222.3333, and (111) 222-3333. - Special steps are necessary to swap phone numbers in images. Learn more about image swapping with this help article.
Installing CallRail on a Squarespace site
The installation of CallRail's JavaScript snippet is done on a company basis in your account. Follow the instructions below for each company you’d like to integrate with Squarespace.
Prefer to use Squarespace's instructions? Check out their help article.
- Select the Settings icon on the left navigation bar.
- Choose the company where you'd like to install our JavaScript snippet.
- Select Integrations at the top of the page.
- Select the JavaScript Snippet tile to show those instructions.
- Copy the code snippet on this page to your clipboard (you'll enter it into the Squarespace integration with CallRail).
- In a separate browser, open your Squarespace website.
- From the Home menu, select Settings.
- Select Advanced and then choose Code Injection.
- Add your copied JavaScript snippet into the appropriate Code Injection fields for the footer.
- This section will place the script just above the closing </body> tag, which is the ideal place for our script.
- You should place our JavaScript snippet last if you have multiple scripts in the footer.
- Once you've added your code, select Save.
- Once you save your changes, your integration with CallRail will be activated and your tracking numbers will start swapping on your Squarespace website.
- Be sure to test your installation before your campaign begins.