Brianna Weaver
Posts
-
What's new in the HubSpot integration for forms
Good news! In our latest update to the HubSpot integration, we made some improvements to aid in tracking form fills more accurately. Improved success rate for State and Source form fields We've imp...
-
Universal-2 now available: Next-gen speech-language model
We're excited to bring you yet another massive improvement to the accuracy of your call transcripts in partnership with AssemblyAI. Universal-2, their latest speech-AI model, lets you spend less ti...
-
Mobile App Feedback
We'd love to hear from you about what you want to see from the CallRail mobile app*! Let us know how you and your team are using the app today, and how you'd like to use the app in the future, incl...
-
Connect CallRail to ServiceTitan
CallRail is committed to bringing the call, form, and chat insights you love to the tools you and your team use every day. In our latest partnership with ServiceTitan, you can now use the advanced,...
-
GA4 Default Event Values are here!
In an effort to deliver the most accurate data to track the true ROI of your marketing efforts, our latest Google Analytics 4 integration update now allows you to set a default value for calls, for...
-
HubSpot Integration Updates
Thanks to feedback from customers like you, we are thrilled to release these highly anticipated and requested updates to our integration in partnership with HubSpot. Two-way data capabilities unloc...
-
More context now available for sentiment analysis
Many of you have asked just how a call's sentiment score is determined (why did this call get a green smiley or that call get a red sad face?). Now you can see the exact words or phrases highlighte...
-
New alpha feature: Score this Lead
Use our latest alpha feature from CallRail Labs, Score a Lead, to quickly assess just how likely a caller is to become a customer - including a brief explanation of why. If you have Premium Conver...
-
New! Connect Typeform forms directly in CallRail
Typeform's advanced form-building capabilities are perfect for creating engaging and effective forms—and now you can precisely track them directly in CallRail! Team up the exceptional form creation...
-
This Just In: Product updates from CallRail [Summer 2024]
In case you missed it, our bi-annual product update webinar is now available for on-demand viewing! Watch it here > Here's what we covered, plus resources for more information: Coming soon: New num...