Bryce

1. Community
2. Call Tracking
3. Automated Text in CallRail

Thank you for your input Liz. This is a great idea and one that I see as having a great use case. I'll pass it on to our Product Development Team. Other members, please chime in as product requests...

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• Created March 18, 2024 22:24
• 2 votes

1. Community
2. Integrations
3. Salesforce Integration Error

Hello and thanks for joining CallRail Community. It looks like you've opened a ticket about this and one of our agents has responded. Please follow up with that ticket if your issue has not been so...

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• Created October 21, 2024 20:18
• 0 votes

1. Community
2. Conversation Intelligence
3. Self-Reported Attribution in AI Call Summaries

Hello Kelsi and thanks for joining the CallRail Community. I'm glad that you've been utilizing call summaries with Premium Conversation Intelligence and have been finding them so beneficial. It tru...

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• Created April 16, 2024 20:54
• 0 votes

1. Community
2. Integrations
3. Creating a conversion event for first time callers in GA4

Hello Ketan. I've presented this request to our Product Development Team and we will keep you updated as we continue to improve the GA4 integration. We are always interested in creating new feature...

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• Created April 12, 2024 19:48
• 0 votes

1. Community
2. Integrations
3. Tell us about your GA4 experience

Hello Ketan. Google Analytics 4 does work differently than Universal Analytics. As you already know, we need to create custom dimensions and cannot interact with the native events and dimensions th...

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• Edited April 12, 2024 19:41
• 0 votes

1. Community
2. Integrations
3. Creating a conversion event for first time callers in GA4

Hello Ketan. You are correct in that there are some limitations with the CallRail/GA4 integration. Google Analytics 4 has many fields that they have built in natively but they are not open to us at...

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• Created April 12, 2024 19:27
• 0 votes

1. Community
2. Integrations
3. FieldRoutes integration

Hello Cliff and thanks for joining the CallRail Community! We do have a native integration with Housecall Pro but we do not have one for FieldRoutes. Our Housecall Pro integration will send data fr...

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• Created April 04, 2024 19:12
• 0 votes

1. Community
2. Integrations
3. Salesforce Integration - allow Checkbox field types to be set in the integration

Hello Eric and thank you for joining the CallRail Community. At this time, you are correct that we are unable to map boolean values such as checkbox fields with Salesforce. The integration supports...

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• Created April 04, 2024 15:23
• 0 votes

1. Community
2. Product Ideas
3. Integration to PowerBI would be amazing!

Hello Christopher and welcome to the CallRail Community! This is a great product idea. Since we already integrate with Looker, I see no reason why we shouldn't integrate with Power BI as well. The ...

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• Created March 21, 2024 16:50
• 0 votes

1. Community
2. Product Ideas
3. Ability To Add Call Values In Bulk Or From The Main Call Screen

Hello Summit and thanks for your input. This certainly would be a great feature and I understand the use case for it. I'll let our Product team know this has been requested again. In the meantime, ...

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• Created March 20, 2024 21:07
• 0 votes