Bryce
Comments
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Official comment
Hello Eddie. I agree that this is a great feature request. At this time, we are not able to send a notification to just the agent in Round Robin who received or missed the call. We can specify whic...
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Hello Nikki. You are correct that our spam prevention measures will begin to challenge or block a number if it dials in too many times in a 3-minute period. In most cases, this sort of frequent cal...
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Hello Moses. I'm glad to hear that you have your tracking numbers ready for use. In order to use a tracking number for a landing page, you will need to consult your web developer to update your sit...
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Hello, and thanks for using the CallRail Community post. The desktop version does offer more specificity with what numbers you get notifications for. As for the mobile Lead Center app, you are able...
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At this time, we do not offer chat responses via the mobile app. Because there is no response option, we also do not currently have a mobile notification for chats. We do have email notifications t...
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Hello Preston. The short answer here is that we are unable to read a parameter in the URL if it appears after a # character, such as those that appear when using anchor points. A fragment is an ...
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Hello Emily. This error is fairly vague. It basically indicates that there’s a strong possibility that something went awry with the setup of Looker Studio on the Google side, our API noticed it, an...
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Official comment
Hello Ivana. This is certainly a good feature request. Currently, we are limited to 10 open companies within the Lead Center app. However, we are always aimed at improving the current platform and ...
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Hello Michael. I am sorry that you are having issues with your service. I see that you have 2 open tickets at this time. Our Support agents will continue to work with you to get everything resolved...
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Hello Joe. The reason you might see a difference between the total of Unique Callers and the combined total of Answered, Missed, and Abandoned calls is this. You are using different filters. With t...