Hunter Nelson
President, Tortoise and Hare Software. A marketing agency serving the technology sector. SaaS, MSPs, Cybersecurity. https://tortoiseandharesoftware.com/
Posts
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Possible to import form submission into CallRail from Zapier or 3rd party source?
Hi there, I have a chat provider that can send lead data via webhook to Zapier. I'm wondering if there is a way for me to send data into CallRail as a form submission via Zapier. Right now it see...
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Contact Level Thumbs Up And Thumbs Down Gone?
Hey - I was tagging some calls today and saw that the contact level thumbs up and thumbs down feature seems to be gone. Is this a bug or did CallRail do away with this feature?
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Sending 3rd Part Chat Data To CallRail
Hi there, I have an interest in sending 3rd party chat transcripts to CallRail along with some attribution data like gclids. I’m wondering what the best way to go about this would be. Is there a ...
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Missing Call Attribution Due To Segmenting Of Phone Numbers By Traffic Channel?
Hi there, I'm having a call that is showing as a direct visit call, but I have been able to trace back to an ad click on a Google Ads campaign. This particular client has a little bit of a differ...
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High Volume Of Robocalls
I'm getting a high volume of robocalls on some of my client's Google Business listings. They happen 1-2 times per day. The contact name is always listed as "unavailable" and they hang up in 40 sec...
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Allow Contacts To Inherit Tags Across Calls
A lot of my customers get a high volume of calls from their existing customers. Each time their calls come in, I have to re-tag the call as an existing customer. I would like to have the ability ...
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Bulk Call Tagging From The Main Activity Screen
I would really love to be able to tag calls in bulk. The main use case I have for this is to be able to bulk tag calls that are less than 60 seconds. My customers tend to get a high volume of call...
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CallRail Integration - Prevent Creating A Deal
I was wondering if it's possible to only create contact records with the CallRail Integration. I don't want to create deals when a new contact is generated from CallRail as most of the calls that ...
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Please uglify production scripts for better site performance
It's a best practice to do what's known as "uglifying" scripts before they are released into production environments. Basically this just means that the scripts are compressed and minified before ...
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Answered
LinkedIn Ads Integration
Any info on when a LinkedIn ads integration might be coming? Or some tips on how to send call conversions over to LinkedIn Ads?