Posts – CallRail Help Center

Missed Calls Metric

Benjamin Hammond June 08, 2023 20:14

Answered

2 comments

0 votes
How is "first time caller" defined?

Bethany Lawrence June 06, 2023 16:59

Answered

1 comment

0 votes
Give Manager access to update agent status in team view

Kevin McKee June 05, 2023 16:07

1 comment

1 vote
Browser Extension to dial numbers from CRM

Kevin McKee June 05, 2023 15:59

1 comment

2 votes
Bug Issue - Team View Real Time Stats not viewable

Kevin McKee June 05, 2023 15:57

3 comments

1 vote
Multiple follow ups in active queue

Kevin McKee June 05, 2023 15:50

1 comment

1 vote
What call tracking report do you use most often?

Robin June 05, 2023 13:46

0 comments

0 votes
Change Agent Hold Music

Kevin McKee June 01, 2023 21:30

8 comments

5 votes
Google My Business integration unable to save the changes

Colleen Harrison June 01, 2023 17:02

1 comment

0 votes
Automated Text in CallRail

Angelica Samilin June 01, 2023 12:18

Answered

5 comments

2 votes
Salesforce Integration: Creating different Lead Record Types

Tyler Darling May 31, 2023 16:40

Answered

1 comment

0 votes
Please uglify production scripts for better site performance

Hunter Nelson May 29, 2023 19:04

1 comment

0 votes
Integration of companies with multiple Google Ads accounts

Gustavo Massaoka May 25, 2023 22:07

Answered

1 comment

0 votes
Texting FAQs

Robin May 25, 2023 14:17

0 comments

0 votes
Column Order & Default View Settings in Call Log

Skyler Malley May 22, 2023 17:18

1 comment

1 vote
Why is Lead Center app not available in foreign countries?

Benjimin Litonjua May 19, 2023 20:25

Answered

1 comment

0 votes
Microphone Permission Issues

Pedro Souza May 18, 2023 23:47

Answered

1 comment

0 votes
API create tracker method is failing? Internal Server Error

Brian Milton May 11, 2023 18:28

Answered

1 comment

1 vote
Viewing Google Ads Calls for Conversions in your Call Log

Daniel May 10, 2023 20:52

0 comments

2 votes
Advanced Call Flow Creation via API

PerfectClick Unknown May 09, 2023 20:32

2 comments

1 vote
Allow Lead Center to Access iPhone Contacts

Nick DeCesare May 09, 2023 20:03

3 comments

2 votes
No call - no form alerts

Mark Elliot May 09, 2023 16:12

4 comments

1 vote
Unable to integrate Google Ads Account with CallRail

Sam May 09, 2023 00:15

Answered

1 comment

0 votes
What’s a CallRail feature you find to be the most underrated?

Robin May 08, 2023 13:46

0 comments

0 votes
CallRail + Housecall Pro environment

Permanently deleted user May 04, 2023 13:36

0 comments

0 votes
Issues with testing javascript

Deidre Kyzer May 03, 2023 15:16

Answered

1 comment

0 votes
Adding team feature to simulcall or dial step in callflows

Liz Chartrand May 02, 2023 00:09

4 comments

1 vote
How Do I Know Which Schedule the Calls are Currently Routed To?

Victor Hayoun April 25, 2023 17:26

Answered

1 comment

0 votes
External Chat Supplier

Matt Lambert April 25, 2023 17:07

Answered

3 comments

0 votes
Too many missed calls - no way to answer - no resolutions

Rochelle Primous April 13, 2023 18:51

7 comments

0 votes

Contact us

Submit a Ticket

Send a ticket to our Support team

Call Us at 888-219-2787

Weekdays 8:30am to 7pm EST

Ask the Community

Find best practices, post, and learn from CallRail users